1. Delivery Area

ZapZing Kitchen currently delivers to areas within a 1.5km radius of our kitchen location in Whitefield, Bangalore.

Note: Our website uses location services to verify if you're within our delivery area. Please enable location access for accurate verification.

2. Delivery Hours

After 6 PM, we only accept pickup orders. Customers can collect their orders from our location until 12 AM.

3. Delivery Charges

We currently offer FREE delivery for all orders within our delivery area. There are no hidden charges or delivery fees.

4. Delivery Time

Our typical delivery times are:

• Standard Orders: 30-45 minutes
• Peak Hours (12-2 PM, 7-9 PM): 45-60 minutes
• Large Orders: May require additional time

Delivery times are estimates and may vary based on order volume, weather conditions, and traffic. We will update you via WhatsApp if there are any delays.

5. Delivery Process

6. Customer Responsibilities

• Provide accurate delivery address with landmarks
• Ensure phone number is correct and reachable
• Be available at the delivery location
• Check the order immediately upon delivery
• Report any issues within 2 hours of delivery

7. Delivery Failures

8. Pickup Option

You can also choose to pick up your order from our location:

Please pick up your order within 30 minutes of the specified time. We may not be able to guarantee food quality for delayed pickups.

9. Packaging

All orders are packaged in food-grade containers to maintain freshness and temperature. We use eco-friendly packaging wherever possible. Please handle the packaging carefully upon delivery.

10. Contact Us

For any delivery-related queries or issues: